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A study of real estate student satisfaction in Australia

Author/s: Joanna Poon

Date Published: 2/09/2015

Published in: Volume 21 - 2015 Issue 3 (pages 215 - 233)

Abstract

The paper aims to establish an overall review of satisfaction of real estate students in Australia. The Course Experience Questionnaire within the Australian Graduate Survey is used for this paper. Dimensionality reduction was used to prepare the information on the real estate courses used in this paper. Exploratory factor analysis was used to produce the list of student satisfaction factors. Six student satisfaction factors were identified, including (F1), (F2), (F3), (F4), (F5) and (F6). Multiple and hierarchical regression analysis are used to identify the level of influence of demographic variables on each of the student satisfaction factors and the level of statistical significant prediction of individual student satisfaction factors on overall student satisfaction. Quality of staff and course is the most important predictor of real estate student satisfaction. Age is reviewed as the only demographic factor which is statically significant but has a negative impact on real estate student satisfaction. This paper identified some important elements for enhancing student satisfaction which universities can take on board for developing a strategy to enhance student satisfaction.

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Keywords

Australia - Course Experience Questionnaire (Ceq) - Real Estate - Student Satisfaction

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